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Terms & Conditions

Payment

How?

Bank transfer
(use the pdf below)

or

Twint

(use my phone number)

When?

Before the appointment

Insurance

​ If your Swiss supplementary health insurance covers the costs of my services, you need to ask your insurance company for reimbursement after paying the invoice yourself.

Cancelation policy

>72 hours

72 - 48 hours

< 48 hours

free of charge

50 % of the price for a session

fully charged

 

I am a licensed psychologist and a member of the Swiss Federation of Psychologists, but I am not a psychotherapist. If you think that you might be suffering from a mental disorder, psychotherapy would be a more appropriate form of help for you.

I do not provide : ​
 

  • Official documents such as reports, prescriptions, certificates, etc.
     

  • Crisis interventions
     

  • Guidance in gender transitions or navigating the healthcare system in Switzerland.
     

  • Help with suicidal idéations
     

  • Treatment for substance addiction, Major Depressive Episode, Post Traumatic Stress Disorder, Eating Disorders, Borderline Personality Disorder

  • sexological counselling

Hence, my services are not covered by basic health insurance, but they can be partially reimbursed by supplementary Swiss health insurance. To explore this possibility, please contact your insurance company.

Edelweiss

Swiss insurance
(assurance complémentaire / Zusatzversicherung)

Several supplementary Swiss health insurances cover in part the costs of complementary therapies such as sessions with psychologists. Many of them accept only psychologists who are members of the FSP. Please contact your insurance company to verify this possibility.

*FSP - Fédération Suisse de Psychologues (Swiss Federation of Psychologists)

© 2026 by Aleksandra Jeka Psychologist - FSP in Zürich - Switzerland

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